Privacy Policy

This website collects only what you choose to share through the enquiry form: your name, your contact details, the suburb and current system if you give them, and your message. That information is used to respond to your enquiry about hot water systems and for no other purpose.

What we collect

Enquiry form submissions (name, email, phone, and optionally your suburb and what system you have now, plus the nature of the enquiry and your message). Standard technical logs kept by our hosting provider for security and reliability.

How it is used

To answer your enquiry and, where it is the right fit, to put you in touch with the licensed people who can do the work. We do not sell your details or share them with third parties for marketing.

Cookies and analytics

This site does not set advertising or tracking cookies. Page views are counted at the server, without cookies and without recording your IP address.

Other websites

Where we link to another business, that site is governed by its own privacy terms, not this one.

Questions

If you would like to know what information we hold from your enquiry, or want it removed, use the contact form and we will sort it out.